Stay Safe Online: Why Microsoft and Apple Will Never Call You Out of the Blue

Imagine you are browsing the news or checking photos of your grandchildren when suddenly, your screen turns red. A loud beep sounds, and a message warns that your computer is infected with a dangerous virus. It provides a "toll free" number for Microsoft or Apple support and urges you to call immediately to save your data. This is a classic tech support scam. While these moments are designed to make you feel panicked, the most important thing to know is…